Redtrust Ethical Channel

Ethics Channel as a Mechanism for Reporting Misconduct at Redtrust

The Redtrust Ethics Channel is intended for anyone—from Redtrust employees to business partners (e.g., suppliers), clients, and others—who wishes to report misconduct related to Redtrust. All concerns are handled by a team of specialized professionals, and we protect all individuals who report in good faith. Misconduct refers to potentially illegal behavior, behavior that violates Redtrust’s Code of Ethics and Conduct or other applicable company policies, or behavior that deviates from what is considered appropriate for an individual, profession, or sector. This behavior is usually carried out with the intent to deliberately circumvent rules in order to gain a potential personal or business benefit

 

Why Should We Report Misconduct?

First and foremost, because it is the right thing to do and because we must act with the highest ethical standards to prevent and detect inappropriate behavior that could harm the reputation and success of both Redtrust and our collaborators. This includes potential violations of European Union law, criminal acts, or serious or very serious administrative offenses.
Some examples of inappropriate behavior include undisclosed conflicts of interest, fraud, discrimination, or harassment.
Reports can be made either in writing or verbally. To facilitate this, Redtrust provides its collaborators with the following communication channels:

  • Via email at [email protected].
  • By requesting an in-person meeting with the Ethics Channel Officer.

Additionally, collaborators can report inappropriate behavior to the Independent Whistleblower Protection Authority (A.A.I.), which in Catalonia is the Office of the Anti-Fraud Office of Catalonia (https://www.antifrau.cat).

 

Essential Principles and Guarantees of the Ethics Channel

  1. Obligation to Report: As stated in Redtrust’s Ethics Channel Use Policy and Internal Investigation Management, all collaborators are required to report actual or suspected misconduct incidents.

  2. Guarantee of Confidentiality: The identity of individuals reporting an incident or those related and/or involved in it will be treated as confidential information.

  3. Effective Handling of Received Reports, Including Anonymous Ones.

  4. Treating those who trust us with their concerns with respect, impartiality, confidentiality, and protection against retaliation.

  5. Investigating, establishing the facts, and seeking the truth with a sense of urgency, while respecting and ensuring the presumption of innocence and the right to honor.

  6. Ensuring fair and consistent corrective actions.

 

Rights Regarding Personal Data Protection

To learn more about the protection of your personal data within the Redtrust Ethics Channel, please visit the following link.